Mission and Values

Our mission

To establish Montfrisa as the premier distributor of frozen food goods in Spain creating a brand of renowned prestige as a Logistics Operator with the fastest and most reliable network together with optimum customer satisfaction. 

Our Values

Client orientated

Client orientated

We put all our recourses, both human and logistical, at the disposition of our customers with just one objective in mind – to reach the highest excellence in serving our clients.

You will always find a specialized person to talk to just a phone call away at any time of the day.

Quality

We train and orient our staff towards offering the highest quality when they execute their duties in all the services we offer. Our knowledge of the frozen goods sector and our continuous technological renovation makes the streamlining of our processes with the clients’ ones the main key to our success.

Teamwork

We believe we can leverage the abilities of our employees, suppliers and customers by a cooperative team approach to problem solving and project implementation.

Trust and transparency

Trust and transparency

To ensure absolute transparency with our clients we deliver the best service we can while controlling all the phases of the process, managing with efficiency and agility and providing timely and accurate information about the stage of any phase when requested.

 

Quality Certification

Quality Certification

We demand the highest quality. Therefore, our management service is guaranteed by the Bureau Veritas certification as a logistics operator of food products under controlled temperature according to the standard ISO 9001: 2015. (See Certification)

Our warehouse located in Algemesí, Valencia, has obtained the Certificate of Ecological Agriculture of the Valencia Community . (see certificate).       

 

Our warehouse located in Getafe, Madrid, has obtained the Certificate of Ecological Agriculture of the Madrid Community (CAEM) (See Certificate)     

 In addition, we have the authorization for the export of Poultry MEAT AND MEAT PRODUCTS to JAPAN (See certificate) .

 
   Montfrisa has the Certificate of Authorized Economic Operator (AEO). This certification is granted by the Spanish Tax Agency after an audit process of our organization, processes, administration and financial statements, and compliance with a series of security standards. (ver certificado

Montfrisa has obtained the international quality certification IFS Logistics (International Featured Standards Logistics). A certification whose ultimate aim is to improve the safety, quality and legal standards of its facilities and all the goods it stores and transports. (See certificate)

 

Q3_Política Corporativa de Montfrisa